Privacy Policy
Introduction This privacy statement explains how flclab.com handles personal information and respects users‘ privacy, in line with Legislative Decree 196/2003 (’Privacy Code”) and EU Regulation 2016/679 (GDPR).In the Collection of Personal Information section, the user can check what data (any information that can identify or can be used to identify, contact or locate the person […]
Sales Conditions
Introduction These terms and sale conditions regulate the contract between the company FLC Lab di Francesca Lo Cicero with registered office in via dei Bruzi 26, 04100 Latina (LT) with VAT number 02896990591 (hereinafter ‘FLC Lab’) and the customer (‘Customer’) for the purchase of FLC Lab products (‘Products’) formalised on the flclab.com website (hereinafter the […]
Cookie policy
n compliance with the provisions of European Regulation 679/2016 (Regulation on the protection of individuals with regard to the processing of personal data), as well as with the requirements of the General Provision of the Privacy Authority of 8th May 2014 and 10th June 2021, FLC Lab (hereinafter the Company), provides you with the following […]
Refund policy
The refund consists in returning the total amount paid at the time of the order after returning the purchased item. Refunds can be obtained by returning the products in the same condition in which they were received, in their original undamaged packaging and, if possible, they should also be shipped using the original outer packaging. […]
Refund & returns
If you are not satisfied with your purchase, you can make use of the ‘right of withdrawal’. You can request the return of one or more purchased items within 14 days of receiving the product – from the date of delivery and not the date of the order – by filling out the form at […]
Payment Terms
Prices and currency Prices and offers published on the website are expressed in Euros. They always include VAT but not shipping costs, where applicable, which are added to the total amount due at the time the order is formalised. Payment methods Payment for the goods, in full, must be made when placing the order, by […]
Shipping policy
Order processing time Once the order and payment are correctly received, if an advance payment method is selected, the order is produced in approximately 8/10 working days by FLC Lab. Order shipping time As soon as the production is finished, FLC Lab will arrange the shipment of the product by relying on a professional shipping […]
